Application
An applicant applies for a permit or licence using the Highways Scotland online platform. The process is fully digitised from start to finish.
What type of applications does the system cater for…
- Excavations – Section 56
- Occupations – Section 58
- Scaffolding – Section 58
- Tower/Mobile Cranes – Section 58
- Temporary Furniture – Section 59
- Fencing – Sections 85,86
- Temporary Traffic Control
- TTRO
- TTRN
- Section 109
- Events
The Process
The application process generally takes no more than 10 minutes. It is secure and instantly creates a comprehensive application record with a complete audit trail.
What is different in this process…
- No downloading of paper-based forms to apply.
- No requirement to scan, fax or email applications.
- No telephone calls or queries.
- Instant visibility of valid Public Liability Insurance cover.
- Digital mapping of permit location with co-ordinates.
Payment
Most applications require payment in advance removing administrative tasks and phone calls for council staff.
The system links directly into the Council’s unique GOV.UK PAY account for secure payment.
What are the benefits of receiving payment this way…
- The council eradicates lost time spent on cancelled applications.
- No requirement to make calls to take payment.
- Payment directly into the council’s bank account.
- Comprehensive audit trail with application reference number.
- Automated production of invoices including purchase order number.
Application Completed
As soon as the applicant has submitted the permit request, the system has been fully populated with comprehensive details of the application.
What this means to the council…
- Highways staff can access the system and see detailed information about any Permit, Section 109, TTRO, TTRN and Event application.
- Each application is instantly accessible by any search criteria.
- Councils have a fully searchable digital database.
- The system provides a complete work-flow process to manage receipt of applications to final approvals.
- Spreadsheets, Word Documents and any manual processes are eradicated.
SRWR Permit Application Recording
When the application is paid for and received by the Council, the system uploads all the required information and subject to processing approval, Highways Teams can record the data into the SRWR at one touch of a button.
The advantages for Highways Departments…
- Data is recorded to the SRWR automatically.
- Eradication of double data entry tasks.
- Reduced workload on highways staff.
- The system ensures nothing is forgotten.
- SRWR compliant with full audit trail.
Permit Processing
The system creates a structured workflow in accordance with standard practice to process the application. This process is entirely digitised and again, eradicates any need to use spreadsheets or paper-based systems.
How this helps highways departments…
- Detailed digital access to any permit, TTRO, TTRN, Section 109 and Events.
- Significantly improves the work- flow process and load.
- Efficient communication between Applicant and Councils with time and date stamped electronic messaging.
SRWR Permit Approval Recording
When a council has completed their processing and approval of a permit, this is automatically recorded in the Scottish Road Works Register. The system also generates a Permit document.
More advantages for Highways Departments…
- All statutory data recording requirements are dealt with automatically via the api connection.
- This includes Application, Approval, Commencement, Updates and Works Completion
- Statutory compliance is assured automatically.
- Automatic production of permit documentation further reducing time and work load.
Management Reports
The system will produce a variety of management information reports by Permit Classification, Date Range and Location. This is ideal for Freedom of Information Requests or matters of contention and litigation.
Manage data reports instantly at the touch of a button…
- FOI responses in minutes not days.
- Permit applications by Wards and Streets.
- Date range.
- Expired Permits.
- Fast Track and Retrospective.
Detailed Data Analytics
Total Permits
13
Total Revenue
£6,136.00
Avg Processing Days
1.5
Special Cases
0
Permit Type Distribution
Skip Permit
9 (69.2%)
Fast Track
1 (7.7%)
Minor Licensable Operations
1 (7.7%)
Retrospective
1 (7.7%)
Temporary Structure
1 (7.7%)
Permit Type Statistics
Permits granted by type in 2026
| PERMIT Type | Count | Revenue | Avg Revenue |
|---|---|---|---|
| Skip Permit | 9 | £1,658.00 | £184.22 |
| Fast Track | 1 | £165.00 | £165.00 |
| Minor Licensable Operations | 1 | £750.00 | £750.00 |
| Retrospective | 1 | £2,880.00 | £2,880.00 |
| Temporary Structure | 1 | £683.00 | £683.00 |
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